Table of Contents
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Our dedicated team is ready to assist with any responsible gaming questions.
No one under the age of 18 is permitted to use fk22. Gaming is for entertainment — not a source of income. If things get out of hand, seek help right away.
1 What Is Responsible Gaming
Responsible gaming means enjoying gaming consciously and within your means. At fk22, we believe betting and casino gaming is only truly enjoyable when it is one part of your entertainment — not your entire life.
Online gaming has become a popular form of entertainment for many people in Bangladesh. But like any pastime, it is important to know your limits. Chasing losses by placing more bets only makes things worse. fk22 always wants every member to play with a healthy mindset.
The three core principles of responsible gaming are: Controls (making your own informed decisions), Limits (setting limits on time and money) and Awareness (knowing when to stop). All fk22 tools and policies are built around these three principles.
Fk22 follows international responsible gaming standards and has taken concrete steps to protect every member. Gaming isn't just about winning — the real point is to have fun.
When Gaming Becomes a Problem
Gaming becomes a problem when it is no longer within your control — continuing to play at the expense of family, work, or studies, chasing losses with more bets, or being unable to get gaming off your mind. These are all warning signs. fk22 is always ready to help you identify and address them.
2 fk22 Protection Tools
Fk22 offers several practical tools to make responsible gaming easier on the platform. Using them helps you stay in control.
Deposit Limit
Set your own maximum deposit limit — daily, weekly, or monthly. Limits take effect immediately once set.
Time Limit
Set a daily time limit for gaming. When your time is up, you'll receive an automatic reminder.
Taking a Break (Cooling-off)
Temporarily suspend your account for 24 hours to 30 days. You will not be able to log in during this period.
Self-Exclusion
Fully close your account for a period of 6 months to 5 years. Your account cannot be reopened during this time.
Loss Limit
Decide in advance how much you're willing to lose within a given period. Once you hit that limit, no further bets can be placed.
Reality Check
Pop-up messages will appear on screen at set intervals — reminding you how long you've been playing and how much BDT you've spent.
These tools are available in Account Settings. Any request to increase a limit takes 24 hours to take effect — but reductions are instant. This is by design, to protect you.
3 How to Set Limits
Setting limits is the most effective way to play responsibly. On fk22, setting limits is simple and takes effect immediately.
| Limit Types | Duration | How to Set It Up | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Account Settings → Limits | Active |
| Bet Limit | Per bet / Daily | Account Settings → Limits | Active |
| Loss Limit | Daily / Weekly | Account Settings → Limits | Active |
| Session Time Limit | Per session | Profile → Gaming Controls | Active |
| Reality Check | 15 / 30 / 60 minutes | Profile → Gaming Controls | Active |
| Cooling-Off Period | 1–30 days | Contact Support | Active |
| Withdrawal Delays | 24–72 hours | Account Settings | Coming Soon |
Best Practices for Setting Limits
- Do not spend beyond your monthly entertainment budget on gaming
- Set a maximum number of hours you'll play per week in advance
- Before you play, ask yourself — am I genuinely enjoying this?
- Set a win limit too — learn to walk away even when you are ahead
- Never bet with borrowed money
- Do not game while drinking or under stress
- Don't chase losses by placing more bets
4 Signs of Problem Gaming
Problem gaming develops gradually, not overnight. If you notice any of the signs below in yourself or someone close to you, it's important to take them seriously.
If you notice three or more of the signs above in yourself, contact support without delay. Asking for help is not weakness — it takes courage.
5 Self-Assessment Questionnaire
Be honest with yourself. If you answer yes to most of the questions below, it is time to take note.
If you answered "Yes" to 3 or more questions, you should seek help. fk22's support team is ready to assist you in complete confidence.
6 Self-Exclusion
Self-Exclusion is a feature that lets you request a complete suspension of your account for a set period. During this time, you will not be able to log in, place bets, or make deposits.
Self-Exclusion Duration
- 6 months — For a short-term break
- 1 year — For medium-term protection
- 3 years — For long-term action
- 5 years — For serious problem cases
- Permanent Exclusion — For permanent account closure
How to Apply
For Self-Exclusion [email protected]or reach us via live chat. Requests are processed within 24 hours of receipt.
Your account cannot be reactivated before the self-exclusion period expires. This is intentional, so you can take a genuine break.
What happens during self-exclusion
- Account login will be disabled
- All promotional emails will be paused
- Your balance will be held securely and returned when the period ends
- Access to all other fk22 platforms will also be blocked
7 Protection of Minors
Fk22 strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and identity is confirmed through the KYC process via national ID or passport.
Guidance for Parents
If you have teenagers or young children at home, take the following steps:
- Enable parental controls on your device
- Block gaming sites on your browser
- Keep your login credentials out of children's reach
- Have an open conversation with your child about online gaming
- Do not let children use your account
If you suspect an underage person is using fk22, then [email protected]to report it. We will act immediately and close that account.