Fk22 Privacy Policy

1 Introduction

Fk22 ("Platform", "we") is a trusted online betting and casino service provider in Bangladesh. Our Privacy Policy explains how we collect, process, and protect the personal information of our platform users ("you" or "user").

By registering on or using fk22, you are considered to have accepted the terms of this Privacy Policy. We recommend reading it carefully before your first use.

We believe transparency is the foundation of trust. That's why we're upfront about exactly what we do with your data — nothing hidden.

2 What Information We Collect

Various types of information are collected at different stages of your fk22 platform experience. These are grouped into three main categories below:

Directly Provided Information

Information you provide directly during registration and account management:

• Full name and date of birth
• Mobile Number & Email Address
• Current residential address
• National ID (NID) or passport number (for KYC purposes)
• Payment account details (bKash/Nagad/Rocket number)
• Any information shared via support chat or email

Automatically Collected Information

Certain technical information is collected automatically while you use the platform:

• Device type, operating system, and browser information
• IP address & approximate location
• Time spent on the platform and pages visited
• Login time & session data
• Gaming & Betting History
• Deposit & withdrawal transaction details

Data Received from Third Parties

In some cases, we may also collect information from third parties:

• Identity confirmation data from KYC verification service providers
• Transaction verification data from payment providers
• Risk assessment data from fraud prevention services

3 How Your Data Is Used

Fk22 uses collected data only for specific, legitimate purposes. It is never used for unnecessary or unauthorized ends.

4 When and With Whom Data Is Shared

Fk22 shares information only in strictly limited circumstances and for specific purposes. Each case is clearly outlined below:

Payment Providers

Only the necessary payment details are shared to process transactions via bKash, Nagad, Rocket, and bank transfers. These providers maintain their own security standards.

KYC & Identity Verification Services

Relevant documents and information may be shared with authorized third-party KYC service providers for identity verification purposes.

Law Enforcement Agencies

We are required to share data in response to valid legal orders, court directives, or requests from regulatory authorities. This forms part of our legal obligations.

Fraud Prevention

Information may be shared with relevant authorities to prevent money laundering, fraud, or other illegal activities.

5 Cookies & Tracking Technologies

Fk22 uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly.

Types of Cookies

• Essential Cookies: These are required to maintain login sessions, ensure security, and support core platform functionality. They cannot be disabled.
• Functional Cookies: Used to remember your language preferences, gaming settings, and personalized experience.
• Analytics Cookies: Anonymous usage statistics are collected to better understand how the platform is used and to improve our services.
• Security Cookies: Used to detect suspicious logins and fraudulent activity.

Cookie Controls

You can manage or delete cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features.

6 Data Security Measures

Fk22 uses industry-standard technology and practices to protect your personal information. Our layers of security are outlined below:

• 256-bit SSL/TLS encryption is applied to all data transmissions
• Sensitive data stored on servers is secured with AES-256 encryption
• Real-time security monitoring is active to detect suspicious activity
• Two-factor authentication (2FA) is available for your account
• Regular security audits and penetration testing are conducted
• Staff access to data is restricted on a need-to-know basis (Role-Based Access)

7 How Long Data Is Retained

Fk22 does not retain your data beyond what is necessary. A specific retention period is defined for each type of information:

Once the applicable retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

8 Your Privacy Rights

Fk22 respects your rights over your personal data. All of your rights are outlined below:

To exercise these rights [email protected]at fk22. fk22 typically responds within 30 business days. Please note that in some cases, certain requests may not be fulfillable due to legal obligations.

9 Protection of Minors

Fk22 strictly prohibits anyone under the age of 18 from using the platform. In line with our Privacy Policy, we do not knowingly collect or process personal information from minors.

Age verification is mandatory at registration. If it is found that data has been collected from a minor, the account will be closed immediately and all associated data will be deleted.

10 Changes to the Privacy Policy

Fk22 reserves the right to update this Privacy Policy when necessary. Changes may occur due to legal updates, the introduction of new services, or improvements to data protection practices.

For significant changes, you will be notified via your registered email or a banner notification on the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy.

The "Last Updated" date is always displayed at the top of the page so you can see when the most recent changes were made.

11 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our dedicated privacy team:

• Email: [email protected]
• Response time: typically 3–5 business days
• Live Chat: via the support icon on the platform

We take every complaint seriously and work to resolve it as quickly as possible. Your privacy is our priority.